Refund and Cancellation Policy

  • Return and Refund Policy

    Thank you for shopping at Vizeo.

    If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

    The following terms are applicable for any products that You purchased with Us.

    Interpretation and Definitions

    Interpretation

    The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

    Definitions

    For the purposes of this Return and Refund Policy:

    • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Appcilious Pvt. Ltd, 432, 2nd Floor, CMR Main Rd, HRBR Layout 2nd BlockKalyan Nagar, Bengaluru 560043, India.

    • Goods refer to the items offered for sale on the Service.

    • Orders mean a request by You to purchase Goods from Us.

    • Service refers to the Website.

    • Website refers to Vizeo, accessible from https://Vizeo.com

    • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

    Your Order Cancellation Rights

    You are entitled to cancel Your Order within 14 days without giving any reason for doing so.

    The deadline for cancelling an Order is 14 days from the date on which You received the Goods.

    In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

    • By email: support@Vizeo.com

    We will reimburse You no later than 7 days from the day on which We receive request We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

    Conditions for Returns

    In order to be eligible for a refund, please make sure that:

    • The service were purchased in the last 14 days

    Contact Us

    If you have any questions about our Returns and Refunds Policy, please contact us:

    • By email: support@Vizeo.com